Our support network

WE’RE HERE FOR YOU, EVERY STEP OF THE WAY

We understand that signing up to a multi-stage ultramarathon, especially on your own, can be a daunting experience. However, it doesn’t have to be and we have taken the following steps to ensure this.

Upon registering for a race, one of our team members will send you a time for your introductory call. On this call we will introduce ourselves and answer any questions you may have, and there are usually a lot.

We find that these calls are a great opportunity to break the ice and generally build on one of our four brand values Рaccessibility.

Whichever team member hosts your call, this person will become your relationship manager. They will share their number with you and generally be there throughout the entire race build-up. We have a great Resources page which includes all sorts of information regarding kit and nutrition, but we understand that sometimes that human touch can often make tough decisions a little easier.

We also understand that some of our participants have different levels of experience – varying from ‘some’ to ‘a lot’, so if you would prefer not to have an introductory call that is completely up to you.

It’s important to remember that:

~ 40% of all Ultra X finishers have never run a marathon before. This means that if you’re a ‘newbie’ to the ultra world then you are NOT alone!

~ 80% of Ultra X participants enter on their own but they NEVER leave that way

Got a question?

Call or WhatsApp us now on +44 (0) 748 735 0228

Call or WhatsApp us now on

+44 (0) 748 735 0228

Sam Heward

Co-Founder and qualified coach, Sam has extensive ultra marathon experience.

Jamie Sparks

Co-Founder and world record holder, Jamies knows a thing or two about endurance.

Hannah Tyldesley

Community & Partnerships Manager, Hannah has done her fair share of ultras.

Chris Taylor

Operations Manager and ex-Royal Marine, Chris knows our races inside and out.