our stance on covid-19
The safety and wellbeing of our people, customers, and the communities in which we serve is what matters most to us during this challenging time. We are closely monitoring the latest developments of the COVID-19 outbreak and we want to keep you updated on the steps we are taking to minimise danger.
Over the next few weeks, we will be keeping you updated on the proactive measures we are taking, whilst following guidelines and assessing all options to ensure #theultraXperience can continue in these strange times.
Like many of our fellow event organisers, COVID-19 is having an effect on the events we are able to put on for our community. Ultra X Sri Lanka and Ultra X 125 Azores have both been postponed. We are closely monitoring the situation in each country we operate and following the advice of the UK Government, the UK Foreign Office and the World Health Organisation. We make every decision to ensure we are protecting the interests of our participants, our partners, and the extended Ultra X team.
Just as importantly, we are also looking at what is in the best interests of the general public.
Rather than dwelling on the situation, we are being as flexible as we can for our community and ensuring that all the hard work which you have put into preparing for our events can be realized one day in the future.
We thank our community for their understanding and urge them to stay strong. As always, you inspire us with your resilience. This will pass!
Ultra X 125 Azores has been postponed until early September, with the date to be confirmed before the end of this month. We took the decision to open it to the competitors to vote as to which weekend they would prefer. Once the new date has been confirmed, we will be reopening registrations for a limited amount of time to fill the spaces of runners that are no longer able to make it.
Ultra X Sri Lanka will take place on the 20–27th March 2021. All competitors will have the chance to
- Defer their entry into the postponed event
- Transfer their entry into ANY other Ultra X event
Unless stated otherwise, other events are scheduled to continue. We will post any updated information here, to our social channels and also send e-mails to all participants signed up for that event. We will wait as long as we practically can to see how the situation develops with the hope that we will be in a position to stage future events safely.
TRIBE Relay Across Scotland by Ultra X (19–20th June) is still proposed to go ahead, with a final decision to be made before the end of April 2020.
Our events are not mass participation, far from it in fact, and we remain confident that the remainder of our 2020 race calendar will go ahead as scheduled. Rest assured — we will not carry out any event if we believe that it poses a risk.
Our new registration policy
We understand that given the current travel climate, people are apprehensive about registering for races in case they get cancelled and lose money. Well, we are excited to announce a new policy at Ultra X. As of 19th March, any new entrant to any Ultra X event will be offered a full refund (deposit and remaining balance) if the race gets cancelled or postponed due to Coronavirus.
Furthermore, if you are located in a country where travel complications due to Coronavirus would make it impossible for you to get to the start line (e.g. there are travel bans on your nationality), you can request a refund right up until one week before the race start date. We will refund your entry fee in full, even if the race goes ahead as planned without you. This new policy will remain in place and apply to anyone who registers from now until 18th September 2020.
In this time of self-isolation and working from home, it is more important than ever that we look to keep ourselves active and continue to connect with each other — albeit virtually!
Over the next few weeks. physical isolation means changes to routine, social lives and communities. Needless to say, it will have already resulted in race cancellations/postponements. However, here is a race that does not require social contact and in which you can participate anywhere in the world!
Unprecedented times call for unprecedented measures. If we’re not going to be allowed to race in reality for the next month or so, then we’ll race VIRTUALLY! As such, it gives us great pleasure to announce a new form of event and (we hope) a one-off!
Welcome to Ultra X 14.1, taking place on Saturday 11th April 2020! So, how’s it work? Well, like any other race, except you won’t be running with others, you will be running on your own wherever you are on the globe.
All you need is a watch or Strava and you’re good to go. The race starts at 13:00 GMT (07:00 in Los Angeles/22:00 in Singapore) on the Saturday and is a 14.1 km road/trail/sand (or whatever you can find) race.
Once you have finished you will upload your time to the portal (which will be sent once you register). The race standings will be announced on Monday 13th April. All those who enter will have a special (very much limited edition) Ultra X 14.1 commemorative medal with the date on (to remember this bizarre time by) sent to them in the post.
If you don’t want the medal, you can enter for FREE! Register here.
Loads More Content
We understand that isolation means more indoors time looking at your screens. We are doing our best to ensure that you can remain entertained even without as much physical interaction as you’re used to. As such, we’ll be doing a load more on our media page. For now, check out our latest addition — our favourite trail running films that you can find online!
For more from our archives, be sure to head over to our Media Page.
As always please continue to interact with us over our social channels and let us know how you are getting through this difficult time. We love hearing from you.
If any of you have questions or concerns, particularly if these changes affect you personally in a way that we can assist with, please contact us as usual at email@example.com.
Stay safe and thank you for your support.